Privacy Policy.
How AMB360 collects, uses, protects and manages personal information across our website, enquiries and client relationships.
Overview
This Privacy Policy explains how AMB360 collects, uses and protects personal information when you visit our website, contact us, submit an enquiry, use our services or otherwise interact with us.
AMB360 is a UK-based creative and digital marketing agency. For the purposes of UK data protection law, AMB360 will usually act as the data controller for personal information collected through this website and our own business activities.
This page is intended as a practical privacy notice for website users and clients. It should be reviewed by a legal professional before final publication.
Information we collect
We may collect personal information that you provide directly to us, including your name, company name, email address, phone number, project details and any message you send through a contact form or email.
We may also collect technical information when you use our website, including your IP address, device type, browser type, pages visited, referral source, approximate location and information about how you interact with the site.
If you become a client, we may also process billing details, project information, account information, meeting notes, contractual information and communication history.
How we use information
We use personal information to respond to enquiries, provide proposals, deliver services, manage projects, communicate with clients, improve our website, maintain security, meet legal obligations and promote relevant AMB360 services where appropriate.
We do not sell personal information. We only use it where we have a lawful basis to do so, such as consent, performance of a contract, legitimate interests or compliance with a legal obligation.
Who we share information with
We may share information with trusted suppliers and platforms that help us operate our website, deliver our services, manage communication, process payments, host websites, provide analytics, support marketing activity or meet legal and accounting requirements.
Where we use third-party service providers, we expect them to handle personal information securely and only for the purposes we have instructed.
How long we keep information
We only keep personal information for as long as necessary for the purpose it was collected, including to respond to enquiries, deliver services, maintain business records, comply with legal obligations and resolve disputes.
Enquiry information may be retained for a reasonable period so we can manage follow-up conversations. Client and financial records may need to be retained for longer to meet accounting, tax and legal requirements.
Your rights
Under UK data protection law, you may have rights to access, correct, delete, restrict or object to the processing of your personal information. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To exercise your rights, contact us at hello@amb360.co.uk. You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information is handled.
Contact
If you have any questions about this Privacy Policy or how AMB360 handles personal information, contact us at hello@amb360.co.uk.
Last updated: June 2026.